Rook Consultants (“Rook” or “the Firm”) is a professional services firm providing excellent quality professional services in Tanzania in the areas of Taxation, Book-keeping & Accounting, Payroll Management, Corporate Set-up & Regulatory Compliance, Human Resources Management and related Business Support and Advisory Services.
- Our Vision
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Rook’s vision is to become among the most trusted and preferred taxation and accounting consulting firms in Tanzania.
- Our Mission
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Rook’s mission is to diligently and efficiently take care of our clients’ taxation, accounting, payroll, corporate regulatory compliance and other business support and advisory services, so that our clients can strategically focus on their core businesses.
Our clients have indicated to us that they appreciate and value the following while dealing with Rook Consultants and we promise to keep these values and keep improving them over time:
- 1 Focusing on the client
- Our approach to work is governed by a principle of profound dedication to helping our clients achieve their business objectives. The client is our top priority. We wholeheartedly invest our time, knowledge, experience, networks and other resources at our disposal to ensure that we provide the best possible professional services to our clients. To us, the client comes first, and we truly believe in the statement that “Customer is King”. We make every decision and measure every outcome based on how well it serves our client.
- 2 Commitment to service excellence
- Our commitment to the value of service excellence requires staff at Rook Consultants to deliver high quality professional service which meet or whenever possible exceed our clients’ expectations. We always aim to amaze our clients by exceeding their expectations. This requires among others that a high quality deliverable is submitted to the client on or before the agreed time.
- 3 Integrity
- We are guided by solid moral compasses, professional ethics and integrity. We stand for what is just and right, and hold ourselves to a high level of ethical standards. We also ensure that we adhere to established professional code of ethics and comply with regulatory requirements relating to ethics and integrity.
- 4 Creativity and Innovation
- We encourage curiosity and new ideas, learning from mistakes and constantly striving to exceed expectations. Through innovation, we generate the best solutions for our clients.
- 5 Top Talent and Team work
- We are committed to hiring and developing the best candidates, and then helping our clients by working together as a great team of consultants with different specializations. Rook as consulting firm is comprised of amazingly competent individuals, but it is only through teamwork that we achieve greatness. Our individual differences strengthen our teams, and the trust and respect we have for each other infuses passion into everything we do. Combining our different backgrounds, experiences, world views and expertise make us savvier problem solvers and drive better results for the benefit of our clients
- 6 Building Long-lasting Professional Relationships
- We strive to understand our clients, their businesses and building strong professional relationships that drive success for both our clients’ and our business.
- 7 Responsibility and Accountability
- As a Firm, we are responsible and accountable for our actions and inactions. We accept the price for our miscalculations and decisions. Our staff are also responsible to the Firm for their actions, inactions, calculations and decisions that have adverse impact to our clients and our Firm.
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